Customer Operations Specialist E-commerce
Website Phoenix Petroleum Philippines, Inc.
Job Requirements:
- Graduate of any bachelor’s degree
- Has excellent communication skills (both written and verbal)
- Knowledgeable in SAP and Google Workspace applications
Responsibilities:
- Monitor and manage day to day customer engagements in social media and orders made on e-commerce platforms
- Ensure that all transactions are processed accurately and within the SLA
- Proactively investigate and resolve customers’ issues and queries for both e-commerce and social engagements
- Ensure that all customer comments or messages are responded to within the SLA and following standard communication protocols
Interested and qualified applicants may send their Curriculum Vitae to The HR Department at careers@phoenixfuels.ph.
Or mail to:
For Visayas and Mindanao: Phoenix Bulk Depot, Lanang, Davao City 8000
For Luzon: 15th Floor, Udenna Tower, Rizal Drive cor. 4th Avenue, Bonifacio Global City, Taguig
HR Department Contact Numbers: (02) 8403-4013 local 312 for Luzon and (082) 235-8888 local 148 for Visayas and Mindanao.
To apply for this job email your details to careers@phoenixfuels.ph