Merchant Strategy, Relations, and Growth Manager

Job Requirements:

• Bachelor’s degree in Marketing, Business Management, or any related field
• Background in loyalty program initiatives is required
• Proven experience in merchant acquisition, onboarding, and lifecycle management
• Strong relationship-building and stakeholder management skills; able to engage and negotiate with a wide range of partners
• Familiarity with marketing campaigns, platform merchandising, and promotions is an advantage
• Detail-oriented, with strong operational discipline and compliance awareness
• Strong analytical and reporting skills, with the ability to identify trends, gaps, and performance risks
• Excellent communication and coordination skills with cross-functional teams
• Flexible and able to handle multiple projects in a fast-paced, dynamic environment
• Proficient in multitasking and prioritizing key deliverables
• A team player who can also work independently

Responsibilities:

• Lead the end-to-end merchant acquisition, onboarding, and engagement process for the LIMITLESS platform
• Develop and implement strategies for effective merchant lifecycle management, including training, compliance, and performance evaluation
• Manage and nurture relationships with merchants to drive growth, retention, and satisfaction
• Collaborate with internal teams to align merchant programs with overall platform and business objectives
• Support marketing campaigns, platform merchandising, and promotional activities to drive merchant visibility and engagement
• Monitor merchant performance metrics and generate regular reports to identify trends, gaps, and opportunities
• Ensure compliance with company policies, operational standards, and risk management guidelines
• Coordinate with Finance, Marketing, Operations, and Technology teams to resolve merchant-related concerns and optimize processes
• Maintain the integrity of merchant data, pricing, and inventory across the platform
• Drive continuous improvement initiatives in merchant management and engagement processes
• Participate in cross-functional projects and contribute to broader business initiatives as needed

Interested and qualified applicants may send their resumes to the HR Department at careers@phoenixfuels.ph.