Technical Services Engineer

Job Requirements:

• Graduate of Bachelor of Science in Engineering, preferably in Mechanical or Chemical Engineering
• Must be a licensed engineer
• With experience in construction
• Experience in the marine, manufacturing, mining, or powerplant industry is an advantage
• Possesses good analytical and problem solving skills

Responsibilities:

• Deliver first-level Technical Service support to C&I customers (e.g. product application advice and resolution of F/L PQ issues) with the objective of maintaining existing business as well as securing new businesses
• Perform fuels and lubricant training to internal and external customers to provide them with technical knowledge and expertise
• Provide assistance to C&I and other BUs on technical inquiries such as product quality concerns, product application, product performance, and other services
• Investigate, track, resolve, and document all fuel and lubricant product performance issues and complaints
• Support the development of technical services strategies and customer value propositions to help meet C&I objectives in maintaining existing customers and securing new businesses
• Deliver after sales services such as Used Oil Analysis (UOA), technical training, emission testing, and other offered services to C&I customers