Office-Based Account Manager

Job Requirements:

• Bachelor’s degree in any course (preferably in Sales, Marketing, or other Business-related fields)
• At least 2 years of sales experience, preferably in a B2B environment
• Experience in back-office or clerical support is an advantage
• Proficient in Microsoft Office, particularly MS Excel, and Google Workspace applications
• Highly coachable, adaptable, and able to prioritize across multiple tasks
• Can work well under pressure

Responsibilities:

Lead Generation & Prospecting

• Identify potential customers through research and networking

• Initiate contact with leads via phone calls, emails, and social media

Customer Relationship Management

• Build and maintain strong, long-term customer relationships

• Manage customer accounts and ensure consistent client satisfaction

Sales Presentations & Product Demonstrations

• Conduct product presentations and demos for potential clients

• Highlight key product/service features and benefits

Sales Process Management

• Oversee the full sales cycle from lead generation to deal closure

• Meet or exceed monthly and quarterly sales targets

Negotiation & Closing

• Negotiate the terms and conditions of sales agreements

• Close deals effectively and professionally

Account Management

• Develop and implement strategic account plans in line with customer agreements

• Identify growth opportunities within assigned accounts

• Customize solutions to meet client needs

• Achieve sales and revenue targets

• Upsell and cross-sell products and services

• Negotiate contracts and pricing with clients

Customer Support

• Provide after-sales support and handle client inquiries

• Resolve customer issues promptly and professionally

Sales Support Tasks

• Assist in preparing sales reports, presentations, and materials

• Manage schedules, customer databases, and incoming inquiries

• Process orders and coordinate with internal teams to ensure smooth order release

Reporting & Analysis

• Maintain accurate records of sales activities and client interactions

• Generate regular reports on sales performance and market trends

Collaboration

• Coordinate with Operations, Finance, and CRMU teams to support seamless transactions

• Work closely with other departments to enhance customer experience

Interested and qualified applicants may send their resume to the HR Department at careers@phoenixfuels.ph.